Privacy Policy

Privacy is very important to IDEO. IDEO does not sell or rent your personal information to third parties without your explicit consent. Please read this privacy policy to learn more about the ways in which IDEO uses and protects your personal information.

Overview

The policies herein apply to our website under the domain www.ideo.com and sub-domain patterns.ideo.com (collectively, the “Site”). By using the Site you agree to be bound by the terms and conditions of this Privacy Policy.  If you do not agree to the terms please do not use or access our Site.

This Privacy Policy describes the information we collect from you and what may happen to that information. By accepting the Privacy Policy, you expressly consent to IDEO’s use and disclosure of your personal information in accordance with this Privacy Policy.

1. A Note Regarding Children.
Children (persons under the age of 18) are not eligible to use the Site unsupervised and we ask that children do not submit any personal information to us. If you are under the age of 18, you may only use the Site in conjunction with and under the supervision of your parents or legal guardians.

2. Information We Collect.
Our primary purpose in collecting personal information is (i) to provide you with a safe, smooth, and efficient experience, and (ii) to be able to contact you in connection with any submitted content. We only collect personal information about you that we consider necessary for achieving this purpose.

In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. Once you upload images or content, leave comments and/or give us your personal information (“Submitted Content”), you are not anonymous to us. If you choose to upload images or content to the Site, we will require you to provide contact and identity information. Also, any Submitted Content will be viewable by other visitors to the Site. You always have the option to not provide information by choosing not to submit any images or content or leave any comments.

We automatically track certain information based upon your behavior on the Site. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve you and our community. This information may include the URL that you just came from (whether this URL is on the Site or not), which URL you next go to (whether this URL is on the Site or not), your computer browser information, and your IP address.

We use data collection devices such as “cookies” on certain pages of the Site. “Cookies” are small files placed on your hard drive. We use cookies to allow you to enter your login information less frequently. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Site and you may be required to reenter your password or login information more frequently.

Additionally, you may encounter “cookies” or other similar devices on certain pages of the Site that are placed by third parties. For example, if you view content or images submitted by another user, there may be a “cookie” placed within that web page. We do not control the use of cookies by third parties.

If you choose to leave comments or post messages on our message boards, we will collect that information you provide to us. We retain this information as necessary to resolve disputes and troubleshoot problems as permitted or required by law.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.

3. Our Use of Your Information.
We use your personal information in the file we maintain about you, and other information we obtain from your current and past activities on the Site to: contact you about any Submitted Content; resolve disputes; troubleshoot problems; detect and protect us against error, fraud and other criminal activity; enforce any other terms and conditions governing use of the Site; and as otherwise described to you at the time of collection.
You agree that we may use your personal information to contact you. By accepting the Terms, you expressly agree that we may contact you as provided herein.

4. Our Disclosure of Your Information.
IDEO may disclose information it has collected from you and/or Submitted Content you have made available on the Site when it believes in good faith that the law or legal process requires it, or when it is necessary to do so to protect the rights or property of IDEO or others. As a matter of policy, we do not sell or rent any of your personal information to third parties without your explicit consent. The following describes some of the ways that your personal information may be disclosed in the normal scope of our business.

Internal Service Providers for Our Operations. We may use third parties that we refer to as internal service providers to facilitate or outsource one or more aspects of our business and therefore we may provide some of your personal information directly to these internal service providers. These internal service providers’ are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the information we provide them for any other purpose except to facilitate the specific outsourced IDEO related operation, unless you have explicitly agreed or given your prior permission to them for additional uses.

Other Corporate Entities. We may share our data, including personal information about you, with our parent company, partners and joint ventures in furtherance of our business. To the extent that these entities have access to your information, they will treat it at least as protectively as they treat information they obtain from their other users. Our parent company, partners and joint ventures follow privacy practices no less protective of all users than our practices described in this document, to the extent allowed by applicable law. IDEO, its parent company, partners and joint ventures, or any combination of such, will share some or all of your personal information with another business entity should we plan to, merge with, or be acquired by that business entity. Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information will be used contrary to this policy, you will receive prior notice in as provided in Section 9 (“Notice”).

Legal Requests. IDEO cooperates with law enforcement inquiries, as well as other third parties to enforce laws and intellectual property rights. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can (and you authorize us to) disclose your name, city, state, telephone number, and email address. Without limiting the above, in an effort to respect your privacy, we will not otherwise disclose your personal information to law enforcement or other government officials without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss; or report suspected illegal activity.

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example and without limiting the foregoing, we may be forced to disclose personal information to the government or third parties under certain circumstances or third parties may unlawfully intercept or access transmissions or private communications. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

5. Control of Your Password.
You are responsible for all actions taken with your User ID and password. Therefore we do not recommend that you disclose your password to any third parties. If you choose to share your User ID and password or your personal information with third parties, you are responsible for all actions taken with your account and therefore you should review that third party’s privacy policy. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password as detailed in Section 6.

6. Accessing, Reviewing and Changing Your Personal Information.
We offer you the ability to automatically review and change the information you submit to us by logging into the Site and entering in the new information yourself. You can change your User Id, email address, and contact information by going to your account profile. You must promptly update your personal information if it changes or is inaccurate. Once posted, you may not be able to change or remove any Submitted Content on the Site.

7. Other Information Collectors.
Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties on our Site or other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. Since IDEO does not control the privacy policies of third parties, you are subject to the privacy policies of that third party. We encourage you to ask questions before you disclose your personal information to others.

8. Security.
Your information is stored on our service provider’s servers. For more information regarding the security of the servers, please see http://www.mediatemple.net/company/legal/privacy.php. We use procedural and technical safeguards to protect your personal information against loss or theft as well as unauthorized access and disclosure to protect your privacy, including encryption, “firewalls” and Secure Socket Layers. We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company. However, “perfect security” does not exist on the Internet.

9. Notice.
We may amend this Privacy Policy at any time by posting the amend terms on the Site. All amended terms shall automatically be effective thirty (30) days after they are initially posted on the Site.

Questions may be addressed to: .(JavaScript must be enabled to view this email address)